April 2021 Status Report and our COVID-19 Approach
April 2021 UPDATE:
Like many of you, we hoped that this spring would look different than last year. Our province has recently introduced new travel restrictions and it has become increasingly challenging to secure all the necessary components from our supplies. But our team has stretched themselves in ways we individually didn’t think was possible. We continue to look for solutions and are trying to be dynamic at every turn. It is working! We are still shipping greenhouses everyday and the staff continues to manage the influx of interest and greenhouse orders. We have to send a BIG THANK YOU to our customers. The level of understanding and patience while we navigate this unprecedented time is inspiring.
Some of you may know that our production lead time is long. We are currently booking new orders into November. Please know that we have added another production evening shift, added a Saturday shift and increased our team by over 40% in order to shorten the lead time. For a small family business during a pandemic, this is significant.
Our sales team is reporting a 1-3 business day turnaround for standard quotes and 3-6 days for more customized greenhouses. It is important to note that greenhouses will be scheduled into production when all manufacturing details are confirmed. Please contact our team at 1-888-391-4433 for more information.
We send our sincere thanks for your interest and support during this time. From all of us at BCG.
January 2021 UPDATE:
Reflecting back on last year, we have much to be thankful for. Our incredible staff went above and beyond to deal with the influx of interest and greenhouse orders. Our customers have been really inspiring this past year as well. Ingenuity, passion and purpose has been a continuing theme as people seem to want to get back to nature and grow their own food.
Our sales team is reporting a 1-3 day turnaround for standard quotes and 3-6 days for more customized greenhouses. It is important to note that greenhouses will be scheduled into production when all manufacturing details are confirmed. Please contact our team at 1-888-391-4433 for more information.
Here’s to a better and brighter 2021! Angela
September 23rd UPDATE:
We are so grateful for the continued interest in our greenhouses. Our production schedule is now full for 2020! All new orders starting Friday, September 18th will be scheduled to ship after January 15th, 2021.
Our sales team is reporting a 1-3 day turnaround for standard quotes and 3-6 days for more customized greenhouses. It is important to note that greenhouses will be scheduled into production when all manufacturing details are confirmed. Please contact our team at 1-888-391-4433 for more information. Sending best wishes from our team, Angela
May 15th UPDATE:
In accordance with the British Columbia Government and the BC Centre for Disease Control and Phase 2 of the BC Restart Plan, BC Greenhouse Builders is preparing to welcome staff back to the office in the next two weeks. As such, we are asking that any customers wishing to visit our showroom request an appointment as members of the public will be limited due to the numbers of employees in the building and ability to properly socially distance. Please contact email@example.com or call 604-882-8408 to make an appointment. If you require greenhouse parts or accessories, please call the office and we can arrange shipping whenever possible.
With great appreciation, we are continuing to manufacture and ship greenhouses daily. Our production lead time is approximately 7 weeks for a level 1 or level 2 standard greenhouse. Please contact our team for more details.
March 15, 2020 – As many of you know, we are a family business. While we have experienced many professional and personal challenges in our almost 70 years, this is new for us. We are sending hope that this pandemic is over quickly and that you are your loved ones are not greatly impacted.
Some of you may be wondering how the current crisis impacts your orders or future plans for a greenhouse. This is what we know now and please understand that things are fluid and seem to be changing by the day. We will continue to respect public health and government guidelines and help you with your future plans as needed.
As the situation around the COVID-19 (coronavirus) continues to evolve, BC Greenhouses Builders are taking steps to protect our customers, employees and vendors. We are closely monitoring the situation and here are some details about how our team is responding:
- Our Canadian government deemed our industry as an essential service due to our ability to positively affect the food supply chain for hobby and commercial greenhouse customers.
- Currently the Canadian government confirms that our border remains open for commercial trucks and greenhouse deliveries will continue.
- We are staggering production shifts to reduce people on the floor and sanitizing equipment before and after each shift.
- Members of our administration and production administration team are working from home and have full capacity to access our servers.
- Our team has reviewed guidelines and enacted measures to ensure safety of all packaged materials for deliveries.
- Our greenhouse showroom is currently open for parts, accessories and greenhouse consultation by appointment only.
Our channels of communication remain open:
Sales: The best way to reach our sales team is by email at firstname.lastname@example.org and we can set up a time to call you to discuss your project.
Technical Support: For installation support, you can call 1-888-391-4433 or 604-882-8408 or email email@example.com
Accounting: Call 1-888-391-4433 or 604-882-8408 or email firstname.lastname@example.org
You may have noticed that we are promoting a spring sale on our website. We thought long and hard about whether to continue with those plans. Given that things in the world are changing every day, it has been challenging to know what to do. What we do know is that it takes quite a bit of time to plan a greenhouse and that our email inboxes are very busy with customers wanting to connect. We decided to offer the sale to those customers already in our database and to those who organically visit our site. We will not be publicly promoting our sale and welcome all inquiries at this time.
From now until the end of April, we are offering $400 off almost every greenhouse as well as 50% off all single side vents in any glazing. You can send us a note here: https://www.bcgreenhouses.com/greenhouse-sale/
As mentioned, our sales team is working remotely and there are many steps we take before production even begins like greenhouse selection, design, greenhouse drawings, cut lists, engineering if required and more. We sincerely hope that you and your families remain healthy and we remain hopeful that the situation resolves quickly for all.
BC Greenhouse Builders