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FAQ: Assembly, Installation & DIY Support

Yes. While most kits are DIY-friendly, we have a list of qualified installers across North America and offer factory-certified support for commercial and estate projects. Contact us for more information.

Your greenhouse is delivered curbside. You must have help ready to unload unless a lift-gate was pre-arranged. A detailed shipping guide, crate sizes, tracking info, and offload instructions are provided. Read our guide “What to Expect When You’re Expecting a Greenhouse”.

Yes! Visit our manufacturing facility in Surrey, BC. Open weekdays 9am–5pm. We also offer appointments to customers across North America to see our greenhouses in-person. Walk-ins are welcome!

Customer Support & Contact Info

How do I contact BC Greenhouse Builders Technical Support?

Order Questions: Call 1-888-391-4433 or contact your Greenhouse Expert 

Installation & Replacement Parts: Email techsupport@bcgreenhouses.com

Delivery Inquiries: Email maggie@bcgreenhouses.com

Backorder Parts: Email daniel@bcgreenhouses.com

We also offer Live Chat on our website for instant assistance.

Have more questions?

Visit our Help Center for more information.

Over 75 Years of Manufacturing the Strongest Greenhouses
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