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FAQ: Payment, Lead Time & Delivery

We accept Visa, Mastercard, personal checks, and bank wire transfers. Financing is available through Affirm. For more information on our financing program, click here. A 25% deposit is required at order, with full payment due before delivery.

No. All shipments within North America are duty-free. Freight includes brokerage. Local taxes may apply based on your province or state.

  • Stock Models: Ship in 1 week
  • Built-to-Order: 3–4 weeks
  • Custom Projects: 8+ weeks

Let us know your target date and we’ll do our best to accommodate.

Delivery time is subject to your location and the schedule of the freight company.

For better guidelines, contact our Sales Coordinator and they will ask our preferred freight companies for an accurate timeline.  Our greenhouses are shipped by ground carriers to the contiguous United States and Canada.  

Once your greenhouse is shipped, we provide you with a tracking number and the link to track your shipment. You will receive your crate sizes and weights, so you will know what to expect for the delivery. The shipping date that we provide is only an estimate. The shipping company is instructed to contact you prior to delivery to arrange an appointment. It is a curbside delivery and you must have the manpower available to offload the truck and move the shipment to your site unless you have arranged a lift-gate delivery. 

IMPORTANT: The delivery vehicle is usually a tractor trailer and if you have concerns about the trailer accessing your property, being able to turn around, etc., other arrangements need to be made to ship to the closest depot. 

Yes! We have seasonal offerings such as rebates and sales throughout the year. 

We also offer our Economy greenhouses and Value Models every day for an additional savings compared to our other models. These greenhouses offer the same quality, strength and longevity as any of our other models for an everyday discounted price. 

Many customers choose these sizes as the base price is lower and customize as needed. Some options:

  • Decorative Ridge Cresting
  • Adding, upgrading a door or a window
  • Wind and snow load upgrades
  • Changing sidewall height and more!

Customer Support & Contact Info

How do I contact BC Greenhouse Builders Technical Support?

Order Questions: Call 1-888-391-4433 or contact your Greenhouse Expert 

Installation & Replacement Parts: Email techsupport@bcgreenhouses.com

Delivery Inquiries: Email maggie@bcgreenhouses.com

Backorder Parts: Email daniel@bcgreenhouses.com

We also offer Live Chat on our website for instant assistance.

Have more questions?

Visit our Help Center for more information.

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